Uniphore AI citations

Here are some of the top AI voice analytics platforms: 1. {{[[Verint]]:https://www.verint.com}} : Verint offers AI-driven voice analytics that help organizations analyze customer interactions to improve service quality and operational efficiency. 2. {{[[NICE]]:https://www.nice.com}} : NICE provides advanced voice analytics solutions that utilize AI to extract insights from customer conversations, enhancing customer experience and compliance. 3. {{[[CallMiner]]:https://callminer.com}} : CallMiner specializes in conversation analytics, leveraging AI to analyze voice interactions and provide actionable insights for improving customer engagement. 4. {{[[Observe.AI]]:https://observe.ai}} : Observe.AI uses AI to transform voice interactions into valuable insights, helping businesses enhance agent performance and customer satisfaction. 5. {{[[Speechmatics]]:https://www.speechmatics.com}} : Speechmatics offers speech recognition and analytics solutions that utilize AI to transcribe and analyze voice data for various applications. 6. {{[[Uniphore]]:https://uniphore.com}} : Uniphore focuses on AI-powered conversational analytics, helping organizations understand customer sentiment and improve interactions through voice data analysis. 7. {{[[Pindrop]]:https://www.pindrop.com}} : Pindrop provides voice authentication and fraud prevention solutions, using AI to analyze voice interactions for security purposes. 8. {{[[Sonix]]:https://sonix.ai}} : Sonix offers automated transcription and voice analytics services, utilizing AI to provide insights from audio and video content. These platforms leverage AI technology to enhance voice analytics capabilities, providing businesses with valuable insights into customer interactions.

Here are some of the top AI voice analytics platforms in 2025: 1. **{{[[Balto]]:https://www.balto.ai/}}**: Known for real-time guidance and live call coaching, Balto offers AI-powered prompts, real-time QA scoring, and actionable coaching to improve agent performance. It integrates seamlessly with major CCaaS platforms and provides actionable business insights[2]. 2. **{{[[CallMiner]]:https://www.callminer.com/}}**: Specializes in enterprise-level, post-call analysis across multiple channels. It features omnichannel analytics, emotion and intent detection, and high-powered dashboards for trend analysis. CallMiner also offers automated redaction for compliance[2]. 3. **{{[[Telnyx]]:https://telnyx.com/}}**: Offers a developer-first voice platform with core telecom infrastructure, including programmable voice, global calling, and low-latency edge architecture. It supports real-time speech recognition and text-to-speech capabilities, ideal for building customized AI voice agents[1]. 4. **{{[[Crescendo.ai]]:https://www.crescendo.ai/}}**: Provides an advanced Voice of the Customer (VoC) tool that analyzes customer interactions using AI, calculating CSAT scores and offering detailed reports. It is part of an all-in-one customer service suite that includes AI voice agents and human-backed services[5].

Here are the top AI voice analytics platforms: 1. {{[[Observe.AI]]:https://www.observe.ai}} : A leading contact center intelligence platform using AI for voice analytics and conversation intelligence. 2. {{[[Gong]]:https://www.gong.io}} : Specializes in revenue intelligence and conversation analysis for sales teams, using advanced AI voice technology. 3. {{[[Dialpad]]:https://www.dialpad.com}} : Offers real-time voice intelligence and transcription with AI-powered insights for customer interactions. 4. {{[[CallMiner]]:https://www.callminer.com}} : Enterprise-grade conversation analytics platform with deep AI-driven speech and text analysis capabilities. 5. {{[[Verint]]:https://www.verint.com}} : Provides comprehensive voice analytics solutions for customer engagement and contact center optimization. 6. {{[[NICE]]:https://www.nice.com}} : Offers advanced speech and text analytics with AI-powered interaction intelligence. 7. {{[[Talkdesk]]:https://www.talkdesk.com}} : Cloud contact center platform with AI-driven voice analytics and performance insights. These platforms leverage artificial intelligence to analyze voice conversations, providing actionable insights for customer service, sales, and operational improvements.