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Best crm software for small business
chatgpt
Here are some of the best CRM software options for small businesses:
1. {{[[HubSpot CRM]]:https://www.hubspot.com/products/crm}} : HubSpot CRM offers a free tier with essential features, making it ideal for small businesses looking to manage contacts, track deals, and automate tasks without upfront costs.
2. {{[[Zoho CRM]]:https://www.zoho.com/crm/}} : Zoho CRM provides a comprehensive set of tools for sales automation, marketing, and customer support with affordable pricing plans suitable for small businesses.
3. {{[[Salesforce Essentials]]:https://www.salesforce.com/products/essentials/overview/}} : Salesforce Essentials is tailored for small businesses, offering a powerful set of CRM tools with a user-friendly interface and robust integration options.
4. {{[[Pipedrive]]:https://www.pipedrive.com/}} : Pipedrive focuses on sales pipeline management and is known for its intuitive interface, making it easy for small teams to track leads and sales processes.
5. {{[[Freshsales]]:https://www.freshworks.com/crm/freshsales-crm/}} : Freshsales is part of the Freshworks suite and provides AI-based insights, lead scoring, and a user-friendly interface, suitable for small businesses looking to enhance their sales processes.
6. {{[[Insightly]]:https://www.insightly.com/}} : Insightly combines CRM with project management features, making it a good choice for small businesses that need to manage customer relationships alongside projects.
7. {{[[Nimble]]:https://www.nimble.com/}} : Nimble is a social CRM that integrates with social media platforms, helping small businesses manage relationships and engage with customers effectively.
8. {{[[Keap (formerly Infusionsoft)]]:https://keap.com/}} : Keap offers CRM and marketing automation features designed for small businesses, helping them streamline sales processes and customer follow-ups.
9. {{[[Monday.com]]:https://monday.com/crm}} : Monday.com provides a flexible CRM solution that can be customized to fit various business needs, making it suitable for small teams looking for adaptability.
10. {{[[Bitrix24]]:https://www.bitrix24.com/}} : Bitrix24 offers a free plan with a wide range of CRM features, including project management, making it a versatile choice for small businesses.
These options provide a mix of features, pricing, and usability tailored to the needs of small businesses.
perplexity
Some of the **best CRM software for small businesses** in 2025 include:
{{[[Zoho CRM]]:https://www.nimble.com/blog/best-crm-for-small-business-in-2025/}}: Known for its high customization, automation, and scalability, Zoho CRM offers lead and pipeline management, AI assistant (Zia), and integration with email marketing. It has a free plan for up to 3 users and paid plans starting at $14/user/month. It is ideal for growth-oriented firms needing a customizable CRM but has a steeper learning curve and more advanced features in higher-tier plans.
{{[[HubSpot CRM]]:https://www.nimble.com/blog/best-crm-for-small-business-in-2025/}}: A market leader with a free CRM tool perfect for service businesses and agencies managing multiple client projects. It offers customer management and project delivery in one tool, though its interface is somewhat outdated and has fewer integrations.
{{[[EngageBay]]:https://www.uschamber.com/co/start/strategy/low-cost-crm-tools}}: Provides a free CRM for 15 users and 250 contacts with predictive lead scoring, email marketing, and multi-pipeline views. It supports account-based marketing and sales task management.
{{[[Pipedrive]]:https://www.uschamber.com/co/start/strategy/low-cost-crm-tools}}: Affordable CRM with AI-powered insights, visual sales tools, custom reports, and extensive third-party integrations. Suitable for small to mid-sized businesses focused on accelerating deal closures.
{{[[Bitrix24]]:https://www.uschamber.com/co/start/strategy/low-cost-crm-tools}}: Offers a free plan for unlimited users, with cloud and self-hosted deployment options. Features include CRM analytics, sales automation, product catalogs, live chat, and social media integration.
{{[[Apptivo]]:https://www.uschamber.com/co/start/strategy/low-cost-crm-tools}}: Customizable CRM and operations platform ideal for SMBs needing detailed lead and opportunity profiles, with drag-and-drop dashboard creation and custom views.
{{[[OnePageCRM]]:https://www.onepagecrm.com}}: Simple, lightweight CRM designed for small businesses with fast onboarding, email tracking, sales dialer, lead clipper, and AI sales route planner. It focuses on easy workflows to reduce repetitive tasks.
Additional notable mentions from video reviews include {{[[Bigin by Zoho]]:https://zoho.to/BIGINSTEWARTGAULD}}, {{[[Sheetify CRM]]:https://www.sheetifycrm.com/products/sheetify-google-sheets-crm-template}}, {{[[Monday CRM]]:https://try.monday.com/j2a2xhfnqch6-crm}}, and {{[[ClickUp]]:https://try.web.clickup.com/ayx4nc1ozfb9}} as useful CRM tools for small businesses with varying features and pricing models.
Overall, the choice depends on your business needs such as customization, ease of use, pricing, and specific features like AI assistance, multi-pipeline management, or email marketing integration[1][2][3][4][5].
claude
Here are the best CRM software options for small businesses:
1. {{[[HubSpot]]:https://www.hubspot.com}} : Offers a robust free CRM with excellent features for small businesses, including contact management and sales pipeline tracking.
2. {{[[Salesforce]]:https://www.salesforce.com}} : Provides scalable CRM solutions with powerful customization options, ideal for growing small businesses.
3. {{[[Zoho CRM]]:https://www.zoho.com/crm}} : Affordable and feature-rich platform with excellent automation and integration capabilities.
4. {{[[Pipedrive]]:https://www.pipedrive.com}} : User-friendly CRM focused on sales pipeline management with intuitive visual interfaces.
5. {{[[Monday.com]]:https://www.monday.com}} : Versatile work management platform with strong CRM functionality and collaboration tools.
6. {{[[Freshsales]]:https://www.freshworks.com/crm}} : AI-powered CRM with built-in phone and email, suitable for small sales teams.
Key selection criteria:
- Ease of use
- Pricing
- Integration capabilities
- Scalability
- Specific business needs
Recommendation: Start with HubSpot's free CRM and upgrade as your business grows.
google ai overview
For small businesses, the ideal CRM software balances ease of use, essential features, scalability, and affordability. Here are top
Top call center software for small business
chatgpt
Here are some top call center software options for small businesses:
1. {{[[RingCentral]]:https://www.ringcentral.com}} : Offers a cloud-based phone system with features like call routing, analytics, and integration with CRM tools.
2. {{[[Freshcaller]]:https://freshcaller.com}} : A cloud-based call center software that provides features such as call recording, IVR, and real-time analytics.
3. {{[[Zendesk Talk]]:https://www.zendesk.com}} : Integrates with Zendesk's support suite, providing voice support with call tracking, recording, and ticketing features.
4. {{[[Aircall]]:https://aircall.io}} : A cloud-based phone system designed for support and sales teams that includes features like call monitoring and integrations with various CRMs.
5. {{[[Talkdesk]]:https://www.talkdesk.com}} : Offers a comprehensive cloud contact center solution with AI capabilities, reporting, and omnichannel support.
6. {{[[Dialpad]]:https://www.dialpad.com}} : Provides a modern phone system with AI-driven insights, call analytics, and integration capabilities.
7. {{[[8x8]]:https://www.8x8.com}} : A unified communications platform that includes voice, video, chat, and contact center capabilities tailored for small businesses.
8. {{[[HubSpot Service Hub]]:https://www.hubspot.com/products/service}} : Includes a call center feature as part of its customer service software, enabling call tracking and integration with CRM.
9. {{[[Nextiva]]:https://www.nextiva.com}} : Offers a VoIP phone service with call center features, analytics, and customer relationship management tools.
10. {{[[JustCall]]:https://justcall.io}} : A cloud phone system that provides features like call tracking, SMS, and integration with various CRM systems.
These platforms provide various features that cater to the needs of small businesses looking to enhance their customer service and communication capabilities.
perplexity
The top call center software for small businesses includes:
{{[[Nextiva]]:https://www.nextiva.com/blog/call-center-software-for-small-business.html}}: An all-in-one AI-powered virtual call center with voice, SMS, chat, email, social media, and WhatsApp channels, featuring auto dialers, built-in CRM, and workflow automation starting at $25/user/month[1][5].
{{[[Ringover]]:https://www.nextiva.com/blog/call-center-software-for-small-business.html}}: Known for call quality and international presence, suitable for small to mid-sized businesses[1].
{{[[Sprinklr]]:https://www.nextiva.com/blog/call-center-software-for-small-business.html}}: Included in top providers for small businesses[1].
{{[[Five9]]:https://www.nextiva.com/blog/call-center-software-for-small-business.html}}: Offers advanced agent management and IVAs, with plans starting higher but strong features[1][5].
{{[[LiveAgent]]:https://www.nextiva.com/blog/call-center-software-for-small-business.html}}: Affordable starting at $15/user/month, with multi-channel support[1][2].
{{[[CloudTalk]]:https://www.nextiva.com/blog/call-center-software-for-small-business.html}}: AI-enhanced call transcription, local numbers in 160+ countries, real-time analytics, easy setup, pricing at $49/user/month[1][3].
{{[[Freshcaller (Freshdesk Contact Center)]]:https://www.nextiva.com/blog/call-center-software-for-small-business.html}}: Cloud-based with advanced IVR, call recording, CRM integrations, free plan available, $39/user/month for Pro plan[1][2].
{{[[Dialpad Support]]:https://www.dialpad.com/blog/small-business-call-center/}}: AI transcripts, call monitoring, analytics, with plans starting around $30/user/month[2][5].
{{[[UJET]]:https://www.dialpad.com/blog/small-business-call-center/}}: Starts at $65/user/month, focused on customer experience[2].
{{[[Aircall]]:https://aircall.io/solution/business-size/small-businesses/}}: Easy setup, CRM/helpdesk integrations, live call monitoring, IVR, call recording, starting at $30/user/month[2][4][5].
{{[[Genesys Cloud CX]]:https://www.dialpad.com/blog/small-business-call-center/}}: Advanced customer journey management, starting at $75/user/month[2][5].
{{[[Talkdesk CX Cloud]]:https://www.dialpad.com/blog/small-business-call-center/}}: Starts at $85/user/month, omnichannel support[2].
{{[[NICE CXone]]:https://www.dialpad.com/blog/small-business-call-center/}}: Omnichannel self-service, starting at $71/user/month[2][5].
{{[[Avaya Experience Platform]]:https://www.dialpad.com/blog/small-business-call-center/}}: Starts at $35/user/month, strong enterprise features[2].
{{[[8x8 ContactCenter]]:https://www.dialpad.com/blog/small-business-call-center/}}: Known for team collaboration features, pricing upon request[2][5].
{{[[RingCentral RingCX]]:https://www.dialpad.com/blog/small-business-call-center/}}: Omnichannel pricing, starting at $65/user/month[2][5].
{{[[Bitrix24]]:https://www.nextiva.com/blog/call-center-software-for-small-business.html}}: CRM automation with social media support, starting at $61/month[1][3].
{{[[Bright Pattern]]:https://www.brightpattern.com/midsize-businesses/}}: Cloud-based, fast implementation, omnichannel communication, pay-per-use pricing, suitable for small to mid-sized businesses[6].
These platforms vary by pricing, features like AI, omnichannel support, CRM integration, and ease of setup, allowing small businesses to choose based on their specific needs and budget.
claude
Here are the top call center software solutions for small businesses:
1. {{[[RingCentral]]:https://www.ringcentral.com}} : Offers comprehensive cloud-based call center features with robust integration capabilities.
2. {{[[Nextiva]]:https://www.nextiva.com}} : Provides an all-in-one communication platform with excellent customer support and scalable pricing.
3. {{[[Five9]]:https://www.five9.com}} : Cloud contact center software with advanced analytics and AI-powered routing.
4. {{[[Aircall]]:https://www.aircall.io}} : User-friendly VoIP phone system designed specifically for small to medium businesses.
5. {{[[Zendesk Talk]]:https://www.zendesk.com/talk/}} : Integrated call center solution with strong CRM capabilities and seamless customer interaction tracking.
6. {{[[Talkdesk]]:https://www.talkdesk.com}} : Enterprise-grade call center software with flexible customization options.
7. {{[[CloudTalk]]:https://www.cloudtalk.io}} : Cost-effective solution with international calling and advanced call management features.
Key selection criteria include ease of use, pricing, scalability, integration capabilities, and specific business communication needs.
google ai overview
Top task management tools for remote teams
chatgpt
Here are some top task management tools for remote teams:
1. {{[[Trello]]:https://trello.com}} : Trello uses boards, lists, and cards to help teams organize tasks and collaborate visually.
2. {{[[Asana]]:https://asana.com}} : Asana allows teams to track their work with tasks, projects, and timelines, making it easy to manage workflows.
3. {{[[Monday.com]]:https://monday.com}} : Monday.com offers a flexible platform for managing projects and workflows with customizable boards and automation features.
4. {{[[ClickUp]]:https://clickup.com}} : ClickUp provides a comprehensive task management solution with features for tasks, docs, goals, and time tracking.
5. {{[[Notion]]:https://www.notion.so}} : Notion combines note-taking, task management, and collaboration tools into a single workspace for teams.
6. {{[[Wrike]]:https://www.wrike.com}} : Wrike is a robust project management tool that offers real-time collaboration, Gantt charts, and reporting features.
7. {{[[Basecamp]]:https://basecamp.com}} : Basecamp focuses on simplicity and team communication, combining to-do lists, message boards, and file sharing.
8. {{[[Jira]]:https://www.atlassian.com/software/jira}} : Jira is widely used for software development projects, offering advanced tracking and reporting features tailored for agile teams.
9. {{[[Microsoft Teams]]:https://www.microsoft.com/en-us/microsoft-teams/group-chat-software}} : Microsoft Teams integrates task management with chat and video conferencing, enhancing collaboration for remote teams.
10. {{[[Slack]]:https://slack.com}} : While primarily a communication tool, Slack integrates with various task management apps, allowing teams to manage tasks directly within chats.
These tools provide various features that cater to the needs of remote teams, enhancing productivity and collaboration.
perplexity
Top task management tools for remote teams in 2025 include:
- {{[[Bitrix24]]:https://www.proprofsproject.com/blog/free-task-management-software/}}: Offers seamless integration of task management with CRM, Kanban boards, Gantt charts, collaboration tools including comments, file sharing, and video calls, plus employee workload management and recurring tasks.
- {{[[Teamcamp]]:https://dev.to/teamcamp/best-project-management-tools-for-remote-developer-teams-2025-edition-38nk}}: Designed for remote developer teams with task boards, messaging, file/document management, time tracking with reporting, invoicing, client portals, and integrations with Slack, GitHub, and Zapier.
- {{[[Asana]]:https://monday.com/blog/project-management/team-task-management/}}: Provides multiple project views (Kanban, Gantt, calendar), workflow automation, and Asana Intelligence for task generation and updates. Free for up to 10 users, with paid plans adding advanced features.
- {{[[Wrike]]:https://www.wrike.com/project-management-guide/project-management-software/}}: Highly flexible and scalable for cross-functional collaboration with customizable dashboards and project visualizations suited for large teams.
- {{[[Trello]]:https://zapier.com/blog/free-project-management-software/}}: A popular visual Kanban-style task management tool known for simplicity and ease of use.
- {{[[ClickUp]]:https://monday.com/blog/project-management/team-task-management/}}: Offers comprehensive task and project management with customizable views and integrations.
- {{[[Jira]]:https://www.wrike.com/project-management-guide/project-management-software/}}: Best suited for development teams, focusing on issue and task tracking with strong integration into software development workflows.
- {{[[Basecamp]]:https://www.proprofsproject.com/blog/free-task-management-software/}}: Known for simplicity and team communication features, often paired with time tracking tools like Tick.
- {{[[Hive]]:https://zapier.com/blog/free-project-management-software/}}: Combines task management with team collaboration features.
- {{[[Microsoft Teams]]:https://timetoreply.com/blog/remote-team-tools/}}: Although primarily a communication platform, it integrates task management with video conferencing, file sharing, and collaboration within Microsoft 365.
- {{[[Tick]]:https://timetoreply.com/blog/remote-team-tools/}}: A simple time tracker that integrates with project management tools like Basecamp and Asana, useful for remote teams focusing on time management.
These tools vary in features such as task visualization (Kanban, Gantt), automation, time tracking, invoicing, and integration capabilities, making them suitable for different remote team needs and sizes[1][2][3][4][5][6].
claude
Top task management tools for remote teams:
1. {{[[Asana]]:https://asana.com}} : Comprehensive project management platform with robust collaboration features and visual workflow tracking.
2. {{[[Trello]]:https://trello.com}} : Kanban-style board system ideal for visual task organization and team collaboration.
3. {{[[Jira]]:https://www.atlassian.com/software/jira}} : Powerful tool specifically designed for software development teams with advanced tracking capabilities.
4. {{[[Monday.com]]:https://monday.com}} : Highly customizable work operating system with colorful interfaces and flexible project management options.
5. {{[[Basecamp]]:https://basecamp.com}} : All-in-one project management and team communication tool with simple, clean design.
6. {{[[ClickUp]]:https://clickup.com}} : Versatile platform offering multiple view types (list, board, calendar) and extensive integration options.
7. {{[[Microsoft Planner]]:https://www.microsoft.com/en-us/microsoft-365/business/task-management-software}} : Part of Microsoft 365, seamlessly integrated with Teams and Office suite.
8. {{[[Notion]]:https://www.notion.so}} : Flexible workspace combining notes, tasks, wikis, and databases in one platform.
Each tool offers unique features catering to different team sizes, industries, and workflow preferences.
google ai overview