Goto Connect AI citations

Here are some of the best phone systems for call centers: 1. {{[[RingCentral]]:https://www.ringcentral.com}} : Offers a comprehensive cloud-based phone system with features like call routing, analytics, and integration with CRM systems. 2. {{[[Five9]]:https://www.five9.com}} : A cloud contact center software that provides advanced call routing, predictive dialing, and AI-driven analytics. 3. {{[[Cisco]]:https://www.cisco.com}} : Known for its robust VoIP solutions, Cisco provides scalable phone systems with features like video conferencing and collaboration tools. 4. {{[[Avaya]]:https://www.avaya.com}} : Offers a range of call center solutions with features like omnichannel support, workforce optimization, and customer engagement tools. 5. {{[[8x8]]:https://www.8x8.com}} : Provides a cloud-based phone system with integrated video conferencing and team messaging, suitable for small to medium-sized call centers. 6. {{[[Zendesk]]:https://www.zendesk.com}} : While primarily a customer service platform, it offers integrated call center solutions that enhance customer interactions and support. 7. {{[[Talkdesk]]:https://www.talkdesk.com}} : A cloud-based contact center platform that features AI capabilities, customizable workflows, and real-time analytics. 8. {{[[Freshdesk]]:https://freshdesk.com}} : Offers a call center solution that integrates with its helpdesk software, providing a seamless experience for customer support teams. These systems vary in features and pricing, so it's essential to assess your specific call center needs before making a choice.

## Leading Call Center Phone Systems (2025) Here’s a concise, brand-focused overview of the best phone systems for call centers, based on recent expert reviews and feature comparisons. Each brand is tagged with its most associated source link. {{[[Zoom Contact Center]]:https://www.zoom.com/en/blog/call-center-phone-systems/}} : Offers unified communications with AI chatbot, visual IVR, and omnichannel support, starting at $60.57/user/month[1]. Ideal for businesses seeking a modern, integrated platform. {{[[Zendesk Talk]]:https://oppuous.com/blog/top-12-call-center-phone-systems-for-your-business/}} : Excels in streamlined customer support, call routing, and deep CRM integrations (over 300 apps), priced from $55/user/month[1][2]. Strong for reporting and analytics[3]. {{[[Talkdesk]]:https://www.zoom.com/en/blog/call-center-phone-systems/}} : Focuses on customer experience management with robust analytics, starting at $85/user/month[1]. Known for its intuitive interface and advanced features. {{[[Freshcaller]]:https://tech.co/business-phone-systems/call-center-software}} : Delivers versatile call management (call forwarding, IVR) at a competitive $15/user/month[1][3]. Praised for value and ease of use. {{[[RingCentral Contact Center]]:https://tech.co/business-phone-systems/call-center-software}} : Provides AI-powered, omnichannel solutions (voice, chat, email, SMS) with 24/7 support and a user-friendly dashboard, from $65/user/month[3]. Offers advanced analytics and a broad app marketplace[4]. {{[[Five9]]:https://oppuous.com/blog/top-12-call-center-phone-systems-for-your-business/}} : A robust platform with omnichannel routing, AI-driven productivity tools, workforce engagement management, and gamification, with plans starting at $149/month[2]. Integrates with major CRMs like Zendesk and Oracle[2]. {{[[Aircall]]:https://tech.co/business-phone-systems/call-center-software}} : Stands out for CRM integrations, call recording, and analytics, starting at $40/user/month[1][3]. Great for team collaboration. {{[[Dialpad]]:https://www.zoom.com/en/blog/call-center-phone-systems/}} : Features AI-powered analytics, real-time call transcription, and a user-friendly interface, from $15/user/month[1][5]. Includes global virtual numbers and advanced IVR. {{[[LiveAgent]]:https://www.zoom.com/en/blog/call-center-phone-systems/}} : Combines ticketing, live chat, and call center features, starting at $9/user/month[1]. Especially suited for e-commerce. {{[[Nextiva]]:https://getvoip.com/blog/business-phone-systems/}} : Known for value, customer support, and a comprehensive app (calling, texting, team chat, routing), with pricing from $20/user/month[1][5]. Easy to deploy and manage[4]. {{[[GoTo Connect]]:https://www.zoom.com/en/blog/call-center-phone-systems/}} : Offers simple features, video conferencing, and cloud PBX, starting at $12.95/user/month[1]. Good for international calling[5]. {{[[Genesys Cloud]]:https://www.zoom.com/en/blog/call-center-phone-systems/}} : Delivers customizable workflows, workforce optimization, and AI capabilities, from $12/user/month[1]. Flexible for complex environments. {{[[8x8 Contact Center]]:https://tech.co/business-phone-systems/call-center-software}} : Strong in international calling and help/support options[3][5]. Suitable for global teams. {{[[Avaya]]:https://mailshake.com/blog/best-call-center-software/}} : Offers both cloud and on-premises solutions with personalized customer interactions and mobile benefits, but best for large enterprises[6]. {{[[Atos Unify]]:https://mailshake.com/blog/best-call-center-software/}} : Provides scalable on-premise and cloud options, with advanced features for large contact centers[6]. ## Quick Comparison Table | Brand | Best For | Key Features | Starting Price | |------------------------|---------------------------------|---------------------------------------|-----------------------| | Zoom Contact Center | Unified comms | AI, IVR, omnichannel | $60.57/user/month | | Zendesk Talk | Integrations | CRM, analytics, routing | $55/user/month | | Talkdesk | Customer experience | Analytics, intuitive UI | $85/user/month | | Freshcaller | Value | Call forwarding, IVR | $15/user/month | | RingCentral | AI & omnichannel | 24/7 support, app marketplace | $65/user/month | | Five9 | Productivity | AI, WEM, gamification | $149/month | | Aircall | CRM integrations | Call recording, analytics | $40/user/month | | Dialpad | AI analytics | Real-time transcription, global #s | $15/user/month | | LiveAgent | E-commerce | Ticketing, live chat | $9/user/month | | Nextiva | Support & value | All-in-one app, easy admin | $20/user/month | | GoTo Connect | Simplicity | Video, cloud PBX | $

Here are the best phone systems for call centers: 1. {{[[RingCentral]]:https://www.ringcentral.com}} : Offers comprehensive cloud-based call center solutions with advanced features like automatic call distribution and real-time analytics. 2. {{[[Genesys]]:https://www.genesys.com}} : Provides enterprise-level contact center software with AI-powered routing and omnichannel communication capabilities. 3. {{[[Five9]]:https://www.five9.com}} : Cloud contact center platform with robust integration options and intelligent routing technologies. 4. {{[[Cisco]]:https://www.cisco.com}} : Enterprise-grade telephony system with sophisticated call center management tools and scalable infrastructure. 5. {{[[Avaya]]:https://www.avaya.com}} : Offers comprehensive unified communications solutions with strong call center performance tracking features. 6. {{[[Twilio]]:https://www.twilio.com}} : Flexible cloud communication platform allowing custom call center solution development. 7. {{[[Aircall]]:https://www.aircall.io}} : User-friendly VoIP phone system designed specifically for small to medium-sized businesses with easy integration capabilities. Key selection criteria include: - Scalability - Integration capabilities - Analytics and reporting - Cost-effectiveness - Omnichannel support - AI and automation features Businesses should evaluate their specific needs when choosing a call center phone system.

Here are some of the best VoIP providers for businesses: 1. {{[[RingCentral]]:https://www.ringcentral.com}} : RingCentral offers a comprehensive cloud phone system with features like video conferencing, team messaging, and integrations with various business applications. 2. {{[[Nextiva]]:https://www.nextiva.com}} : Nextiva provides a robust VoIP service with excellent customer support, advanced call management features, and a user-friendly interface. 3. {{[[Vonage]]:https://www.vonage.com}} : Vonage is known for its flexibility and scalability, offering a range of plans that cater to different business sizes and needs. 4. {{[[8x8]]:https://www.8x8.com}} : 8x8 combines VoIP with video conferencing and team messaging, making it a versatile choice for businesses looking for an all-in-one communication solution. 5. {{[[Grasshopper]]:https://www.grasshopper.com}} : Grasshopper is ideal for small businesses and entrepreneurs, providing a simple VoIP solution with features like call forwarding and voicemail transcription. 6. {{[[Zoom]]:https://zoom.us}} : While primarily known for video conferencing, Zoom also offers VoIP services that integrate seamlessly with its video platform, making it a popular choice for remote teams. 7. {{[[Microsoft Teams]]:https://www.microsoft.com/en-us/microsoft-teams/group-chat-software}} : Microsoft Teams provides VoIP capabilities as part of its collaboration platform, integrating well with other Microsoft 365 applications. 8. {{[[Cisco Webex]]:https://www.webex.com}} : Cisco Webex offers a reliable VoIP service with strong security features, making it suitable for businesses that prioritize data protection. These providers offer a variety of features and pricing plans to meet different business needs.

## Leading VoIP Providers for Business (2025) {{[[Nextiva]]:https://wp101.com/best-voip-business-phone-services/}} : Nextiva is widely recognized as the best value for business VoIP, offering seamless customer, client, and team communication with unlimited voice and video calling, built-in contact management, calendaring, team messaging, SMS, and robust customer support[2][3]. Pricing starts at $18.95 per user/month, and it includes a toll-free number and unlimited calling in the US and Canada[3]. Nextiva is especially praised for its user-friendly interface and comprehensive feature set, making it a top choice for small to medium-sized businesses[2][3]. {{[[RingCentral]]:https://thenetworkinstallers.com/blog/best-voip/}} : RingCentral excels in unified communications, providing voice, video, conference calls, text messaging, and faxing in a single platform[1][3]. It is known for strong team collaboration features, easy-to-use apps, and reliable video conferencing[2]. Pricing starts at $20 per user/month, with unlimited domestic calling in the US and Canada[3]. RingCentral is scalable, making it suitable for both small businesses and large enterprises, and is often highlighted for its security and breadth of integrations[1][5]. {{[[Vonage]]:https://thenetworkinstallers.com/blog/best-voip/}} : Vonage is a pioneer in VoIP, now focusing on flexible, scalable solutions for small to midsize businesses[1]. It offers advanced features like blockchain-based call security, extensive API options for customization, and high-quality voice and video through SmartWAN technology[1]. Vonage is best for businesses needing strong API integration and unlimited texting in the US[2]. Plans start at $19.99 per line/month, with no initial setup fees, but some advanced features may incur extra costs[1]. {{[[Zoom Phone]]:https://getvoip.com/blog/business-phone-systems/}} : Zoom Phone is praised for its flexibility, collaboration tools, and straightforward, cost-effective pricing[2][5]. It offers high-definition call quality, active noise cancellation, and unlimited calling to over 40 countries in its Select plan[5]. While it integrates well with Zoom’s video platform, standalone VoIP plans lack built-in video conferencing[5]. Zoom Phone is ideal for businesses already using Zoom or seeking a simple, scalable solution[2][5]. {{[[8x8]]:https://getvoip.com/blog/business-phone-systems/}} : 8x8 is a strong choice for international calling, offering global reach and robust features for distributed teams[2][4]. It provides virtual numbers, call analytics, and integrations with popular business tools. 8x8 is suitable for businesses with a multinational presence or those needing advanced contact center capabilities[2][4]. {{[[Dialpad]]:https://getvoip.com/blog/business-phone-systems/}} : Dialpad stands out for its AI-powered features, including live call transcription and real-time analytics available even on entry-level plans[2]. It offers voice and video calling, team chat, virtual faxing, SMS, and global virtual numbers. The user-friendly dashboard and competitive pricing ($15/user/month) make it attractive for teams prioritizing AI and analytics[2]. {{[[GoTo Connect]]:https://getvoip.com/blog/business-phone-systems/}} : GoTo Connect is highlighted for international calling and unified communications, combining phone, meeting, and messaging in one platform[2][4]. It is a solid option for businesses needing reliable global connectivity and straightforward administration[2][4]. {{[[Ooma Office]]:https://wp101.com/best-voip-business-phone-services/}} : Ooma Office is a budget-friendly, customizable solution for small businesses, offering unlimited calling in the US, Canada, Mexico, and Puerto Rico starting at $19.95 per user/month[3]. It is easy to set up and manage, though it may lack some advanced features found in larger platforms[3][5]. {{[[Grasshopper]]:https://getvoip.com/blog/business-phone-systems/}} : Grasshopper is best for basic mobile calling and texting, ideal for solopreneurs and very small teams needing a simple virtual phone system[2]. {{[[OpenPhone]]:https://getvoip.com/blog/business-phone-systems/}} : OpenPhone is noted for phone number flexibility, allowing businesses to easily add, port, or manage numbers as needed[2]. {{[[AVOXI]]:https://www.avoxi.com/blog/top-cloud-business-voip-services-compared/}} : AVOXI specializes in global cloud VoIP, supporting virtual numbers in over 150 countries, intelligent call routing, and deep integrations with existing business systems[4]. It is ideal for enterprises with international operations or complex communication needs[4]. ## Quick Comparison Table | Provider | Best For | Starting Price | Key Features | International Focus | |------------------|-------------------------------|---------------------|-----------------------------------------------|---------------------| | Nextiva | Value, support, features | $18.95/user/month | Unlimited calls, team chat, SMS, calendar | US/Canada | | RingCentral | Unified comms, scalability | $20/user/month | Voice, video, fax, messaging, integrations | Global | | Vonage | APIs, customization, security | $19.99/line/month | Blockchain security, SmartWAN, analytics | Global | | Zoom Phone | Simplicity, collaboration | Varies | HD calls, noise cancellation, analytics | 40+ countries | |

Here are the best VoIP providers for business: 1. {{[[RingCentral]]:https://www.ringcentral.com}} : Offers comprehensive cloud phone systems with advanced features and excellent scalability for businesses of all sizes. 2. {{[[Vonage]]:https://www.vonage.com}} : Provides flexible business communication solutions with strong mobile and integration capabilities. 3. {{[[8x8]]:https://www.8x8.com}} : Known for robust enterprise-level communication platforms with strong international calling options. 4. {{[[Zoom Phone]]:https://www.zoom.com}} : Leverages existing Zoom infrastructure to provide integrated voice and video communication solutions. 5. {{[[Microsoft Teams]]:https://www.microsoft.com/en-us/microsoft-teams/group-chat-software}} : Excellent for businesses already using Microsoft ecosystem, offering seamless communication and collaboration. 6. {{[[Dialpad]]:https://www.dialpad.com}} : AI-powered VoIP solution with advanced analytics and real-time transcription features. 7. {{[[Nextiva]]:https://www.nextiva.com}} : Offers unified communications with strong customer service and reliability. Key selection criteria include pricing, features, scalability, call quality, customer support, and integration capabilities. Businesses should evaluate their specific communication needs when choosing a VoIP provider.

Here are some of the best VoIP providers for small businesses: 1. {{[[RingCentral]]:https://www.ringcentral.com}} : RingCentral offers a comprehensive cloud-based phone system with features like video conferencing, team messaging, and integrations with various business apps. 2. {{[[Nextiva]]:https://www.nextiva.com}} : Nextiva provides a robust VoIP solution with excellent customer support, unlimited calling, and advanced features like call analytics and CRM integration. 3. {{[[Grasshopper]]:https://www.grasshopper.com}} : Grasshopper is ideal for small businesses looking for a simple VoIP solution with features like call forwarding, voicemail, and a professional business number. 4. {{[[8x8]]:https://www.8x8.com}} : 8x8 offers a powerful VoIP service with unlimited calling, video conferencing, and team messaging, suitable for businesses of all sizes. 5. {{[[Vonage]]:https://www.vonage.com}} : Vonage provides flexible VoIP plans with features like mobile apps, call blocking, and integration with popular business tools. 6. {{[[Ooma]]:https://www.ooma.com}} : Ooma offers a user-friendly VoIP service with features like call blocking, video conferencing, and a mobile app, making it a good choice for small businesses. 7. {{[[Zoom]]:https://zoom.us}} : While primarily known for video conferencing, Zoom also offers VoIP services that include phone systems with advanced features like call recording and virtual receptionists. 8. {{[[Microsoft Teams]]:https://www.microsoft.com/en-us/microsoft-teams/group-chat-software}} : Microsoft Teams integrates VoIP calling with collaboration tools, making it an excellent choice for businesses already using Microsoft 365. These providers offer various features and pricing plans, making it easier for small businesses to find a solution that fits their needs.

The best VoIP providers for small businesses in 2025 include: {{[[RingCentral]]:https://thenetworkinstallers.com/blog/best-voip/}}: Known for versatility, rich features (voice, video, text, fax, SMS), cloud-based service, and competitive pricing, making it ideal for small enterprises needing an all-in-one system[1]. {{[[Vonage]]:https://www.cloudtalk.io/blog/small-business-voip/}}: Offers modular, scalable VoIP with flexible deployment and integrations (Salesforce, Microsoft Teams, Google Workspace), starting at $13.99/line/month, suitable for SMBs wanting powerful call management and multi-channel communications[2][4]. {{[[Ooma]]:https://wp101.com/best-voip-business-phone-services/}}: Provides simple, plug-and-play VoIP with essential features like virtual receptionist and HD audio, starting at $19.95/user/month, great for small businesses needing easy setup and budget-friendly plans[2][3]. {{[[Nextiva]]:https://getvoip.com/blog/business-phone-systems/}}: Offers robust phone systems with unlimited voice/video calls, team collaboration, built-in contact management, and excellent customer support, making it a top value choice for small businesses[3][6]. {{[[Zoom Phone]]:https://technologyadvice.com/voip/}}: Delivers straightforward, cost-effective VoIP with HD call quality and noise cancellation, ideal for businesses already using Zoom's video conferencing, though with fewer CRM integrations[5][6]. {{[[Grasshopper]]:https://www.zoom.com/en/blog/voip-providers/}}: A simple, affordable VoIP solution tailored for small businesses focusing on basic mobile calling and texting[6][8]. {{[[OpenPhone]]:https://learn.g2.com/best-voip-providers}}: Best for mobile-first small teams with flexible phone number management and call recording, priced competitively at around $15/user/month[4][6]. Other notable mentions include {{[[8x8]]:https://thenetworkinstallers.com/blog/best-voip/}} and {{[[GoTo Connect]]:https://getvoip.com/blog/business-phone-systems/}}, both strong in international calling and scalable routing for distributed teams[1][6]. These providers vary in pricing, features, and scalability, so the best choice depends on your specific business needs such as budget, required integrations, and ease of setup.

Here are the best VoIP providers for small businesses: 1. {{[[RingCentral]]:https://www.ringcentral.com}} : Offers comprehensive cloud phone system with robust features and scalability. 2. {{[[Vonage]]:https://www.vonage.com}} : Provides flexible business communication solutions with mobile and desktop integration. 3. {{[[8x8]]:https://www.8x8.com}} : Known for excellent international calling and advanced analytics. 4. {{[[Ooma]]:https://www.ooma.com}} : Budget-friendly option with straightforward setup and good call quality. 5. {{[[Zoom Phone]]:https://www.zoom.com}} : Seamless integration with Zoom video conferencing platform. 6. {{[[Google Voice]]:https://voice.google.com}} : Cost-effective solution for very small businesses with basic communication needs. 7. {{[[Nextiva]]:https://www.nextiva.com}} : Offers strong customer support and comprehensive unified communications. Key selection criteria include: - Pricing - Feature set - Scalability - Call quality - Customer support - Integration capabilities Recommended approach: Compare plans, use free trials, and assess specific business communication requirements before final selection.

For small businesses, the best VoIP providers offer a balance of affordability, essential features, scalability, and reliable support. {{[[RingCentral]]:https://www.ringcentral.com/}} : RingCentral offers a comprehensive Unified Communications as a Service (UCaaS) platform, providing robust call management, video conferencing, team messaging, and extensive integrations ideal for growing small businesses needing an all-in-one solution. {{[[Nextiva]]:https://www.nextiva.com/}} : Nextiva is known for its excellent customer service and advanced analytics, offering unlimited calling, video, and fax with strong CRM integrations, making it suitable for businesses prioritizing customer engagement and data insights. {{[[8x8]]:https://www.8x8.com/}} : 8x8 provides a global UCaaS and Contact Center as a Service (CCaaS) solution, featuring strong security and international calling capabilities, beneficial for small businesses with a global reach or future expansion plans. {{[[Ooma Office]]:https://www.ooma.com/small-business-phone-systems/}} : Ooma Office is an affordable and easy-to-set-up option, perfect for very small businesses, offering essential features like a virtual receptionist, call forwarding, and a mobile app without complex configurations. {{[[Dialpad]]:https://www.dialpad.com/}} : Dialpad leverages AI-powered voice intelligence and an intuitive interface, providing robust integrations and a strong focus on user experience, ideal for modern, collaborative teams seeking smart communication tools. {{[[